Shipping policy

Where we ship

We currently ship across India.

Dispatch and delivery

• Orders are dispatched within 1–3 working days.
• Delivery usually takes 3–7 working days after dispatch, depending on your location.
• You will receive a tracking link by email or SMS once your order ships.

Shipping charges

Shipping is free on orders of ₹2,999 and above. A flat ₹249 shipping charge applies to orders below ₹2,999, shown at checkout before you pay.

Packaging

Every order is securely packed in a VIYA jewellery box, ready to gift.

Delays

Delivery times may occasionally be longer during festivals, sale periods or due to courier delays. For any help with your order, email viya1327@gmail.com or call +91 94357 50509.